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CUSTOMER SERVICE

Return, Exchange, Refund & Cancel

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FAQ

01

Why Choose TTS TEAM to Buy First Copy shoes online?

 

At tts, we pride ourselves on providing customers with the best quality first copy shoes online. Our team of experienced professionals are dedicated to finding the highest quality replicas at the most affordable prices. We understand the importance of style and quality, and we strive to deliver both with every purchase. Our shoes are designed to last, and we provide a satisfaction guarantee to ensure that you are happy with your purchase. We also offer free shipping on all orders, so you can rest assured that you're getting the best deal. With tts, you can trust that your first copy shoes will look great and last for years to come.

03

Has my order been sent yet ?

 

You will receive an email confirmation as soon as your order is sent. You can also check the status of your order in your account dashboard. If you have questions about the status of your order, please contact us and we will be happy to provide you with an update.

05

Part of my order is missing

 

If part of your order is missing, please contact us immediately. We will do our best to resolve the issue as quickly as possible. Please provide us with as much information as you can, such as your order number and details of the missing item. Additionally, please make an unboxing video in order to help us verify your claim. This is a mandatory requirement for any order that is missing items.

07

Which methods of payments can I use?

 

Welcome to TTS Team, your one-stop shop for all of your footwear needs! Our store features an extensive and unique selection of shoes for men, women and kids at some of the most competitive prices. We accept all major forms of payment, including Credit and Debit Cards, UPI, Cash on Delivery and Net Banking.

09

Is it safe to order online?

 

TTS Team is your go-to online shoe store for the latest styles. We offer a broad selection of quality footwear in a safe and secure shopping environment, so you can be sure that ordering online is an easy, safe and secure experience.

02

How to returns & refunds your order?

we understand that sometimes you may need to return or exchange your order. We offer returns and refunds on all orders within 7 days of receipt. To be eligible for a return, customers must provide a valid receipt and an unboxing video is compulsory. Customers are responsible for return shipping costs. Once we receive and inspect the returned item, we will process a refund to the original payment method. If you have any questions, please contact us!

04

Can I track my order ?

 

Yes, you can track your order from our shoe store! We provide tracking information for all orders so you can keep track of your shipment. Once your order has been shipped, you will receive an email from us with tracking information and a link to track your order. If you have any further questions or need assistance, please contact us and we'll be happy to help.

06

You’ve sent me the wrong items

To help us resolve the issue quickly, please make a opening video of the items you received and upload it to our customer service portal. The video should show the items in the box and the packing slip or invoice that came with it. This will help us confirm the order and make sure you get the items you ordered.

08

I forgot to use my discount code

 

Come to TTS Team for all your shoe needs! We have everything from classic boots to the latest in fashion footwear, all at competitive prices. And don't worry if you forget your discount code - our friendly Team Member will happily assist you. Click Here.

10

Delivery - How much is it and how long does it take?

 

Welcome to TTS Team, your one-stop shop for all your footwear needs. We offer free delivery & guarantee of delivery within 3-5 days of ordering.

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